Open Site Navigation

GENERAL INFO

COVID-19 ENTRY REQUIREMENTS

 We don't anticipate having any Covid-19 entry requirements in place but will be monitoring government advice at the time.

ADMISSIONS/SEARCH POLICY

Please ensure that you print or download your ticket onto your phone. You can use your phone to display the unique barcode ticket on your screen. Please make sure you download the ticket onto your phone before you leave for the festival.

Everyone will be searched prior to being admitted to the festival. Please be aware searching takes some time so please consider arriving as early as possible. Peak time tends to be from 1.30pm - 4pm.

You cannot bring in:

  • Food or drinks of any type

  • Liquids

  • Glass

  • Mirrors

  • Drugs

  • Legal highs

  • Anything which can be used as a weapon i.e. selfie sticks, golf umbrellas...

  • No aerosols, sprays or pressurised containers

  • Perfumes or aftershaves

  • Bicycles

  • Flares or fireworks

  • Stereo systems

  • Portable laser equipment and pens

  • Air horns

  • Large bags - small bags are ok (approx the size of an A4 piece of paper, max).

Detonate Festival is an over 18's event and you will need to bring your photographic ID with you. We operate a challenge 25 policy for entry to the festival and at all our bars. If security or bar staff think you might be under 25 they are obliged to ask for proof of age.

  • Forms of ID which we accept:

  • A Passport (not photocopy)

  • A UK Driving License

  • A Proof of Age Card bearing a PASS hologram

  • We do not offer ticket refunds to people who are refused entry to the festival.

AGE/ID

Detonate Festival is an over 18's event and you will need to bring your photographic ID with you. We operate a challenge 25 policy for entry to the festival and at all our bars. If security or bar staff think you might be under 25 they are obliged to ask for proof of age.

Forms of ID which we accept:

  • A Passport (not photocopy)

  • A UK Driving License

  • A Proof of Age Card bearing a PASS hologram

 

We do not offer ticket refunds to people who are refused entry to the festival.

DISABLED ACCESS & FACILITIES

Detonate Festival is held at Colwick Country Park. The land is woodland, lakes and has some uneven ground. There are some paths but much of the festival is on grass.

 

Please note: The weather conditions can dramatically affect the ground conditions in many areas.

 

We offer a half price carers ticket for those who need assistance to attend. To apply for this please email info@detonate1.co.uk with one of the following:

 

  • Documentation dated within the past 12 months:

  • Front page of DWP/PIP letter

  • Front page of Attendance Allowance letter

  • Blue badge with the driver’s license photo card

  • Evidence of being registered as severely sight impaired (blind)

  • Accessible entrance - We have a separate entrance available for those who need easier access to the site. To arrange access through this entrance please email: info@detonate1.co.uk by May 30th 2022.

 

Accessible parking:

There is also a very limited amount of accessible parking available. To book a car parking space please email: info@detonate1.co.uk

 

Accessible viewing:

There will be raised viewing areas at some stages. You will need to have a designated wristband so please ensure you get in touch with us by May 30th 2022 to arrange. 


Accessible toilets:

There will be an accessible toilet by the medical and welfare tents in the main stage area, and one in the accessible parking area.

CONTACT

CASHLESS SYSTEM

HOW TO BUY FOOD & DRINKS AT DETONATE FESTIVAL
1) 1) Buy food & drinks credit in advance to avoid queues at the onsite top up boots on the day.

2) On entry to the event, you’ll be issued with your cashless wristband, once your entry ticket has been scanned
3) Your ticket will be linked to your wristband, and any purchased Cashless Credit will be applied at the same time
4) Head to the bar – get the drinks in!
5) Ran out of credit? Don’t worry – simply top-up with a credit/debit card or cash at one of our Top-Up stations
6) After the event - keep your wristband, including the chip, to refund anything that you’ve not spent.

ADVANCE TOP UP OFFER
Get additional free bar credit on all advance vouchers of £50 or more! This offer is not available for top-ups on the show day at the event; it is only available on credit bought in advance, above.

PLEASE NOTE
When topping up your wristband on the day, we accept card or cash at the Top Up points! However, we strongly advise buying vouchers in advance to avoid queues, for ease and for the benefit of FREE credit.

REFUNDS
If you would like to apply for a refund after the event, the refund link will be posted on www.detonatefestival.co.uk on 7/06/2022 at 12:00 midday and will close at 12:00 midday on 14/06/2022.
All refunds must be applied for by 12:00 midday on Tuesday 14th June. Any unclaimed cashless credit may be refunded within the time window that the refund is open. (Free credit excluded)

Refunds can take 2-5 working days to process, depending on your location and bank account type. There is a £1.20 fee to cover transaction charges.

Please KEEP your wristband for refunds - the code on the back is vital to for the transaction 

DATES & TIMES

  • Detonate Festival 2022 will take place on Saturday 4th June 2022

  • Please come as early as you can, queues will take considerably longer during peak times

  • Peak time tends to be from 1.30pm - 4pm

  • Gates open at 11am, last entry time is stated on your ticket. FINAL entry times will be no later than 4pm.

MEDICAL FACILITIES

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tempor fermentum porta. Etiam vel imperdiet mi, venenatis auctor nulla. Donec condimentum ex nec leo finibus eleifend. Mauris ut elit non magna gravida ultrices. Integer in nulla ut nibh sodales vulputate. Ut sed scelerisque enim, egestas consequat velit. In vulputate ex sed ornare imperdiet. Nulla facilisi. Aliquam volutpat et mi a vulputate. Mauris diam tortor, facilisis ac aliquam non, aliquam ut nisl.

Etiam dignissim est bibendum diam sollicitudin, a rutrum dolor semper. Donec ultrices lacinia vestibulum. Etiam tincidunt, elit id posuere cursus, diam lectus euismod mauris, nec varius ex arcu non elit. Donec in lacus lobortis, venenatis ante nec, elementum lorem. Mauris dictum vitae dui vitae feugiat. Maecenas nunc arcu, congue viverra metus at, porttitor pretium diam. Aenean facilisis elit nec nisi volutpat mollis. Morbi vel nisi nec leo consectetur aliquet consectetur a nisi.

TRAVEL & PARKING

Arriving to the festival:

There will be no parking at the site, please park elsewhere and use public transport if you are driving down.

 

Buses:

Buses which go close to the festival site are:

No. 44 and 44A- Nottingham City Transport - https://www.nctx.co.uk/services/NCT/44

 

Taxis:

There will be a taxi drop off point close to Nottingham Racecourse in the Park and Ride car park. They will also be waiting in the Park and Ride site. Don't try and flag one down on the roadside.

 

Park and Ride:

This service will NOT be operating on Saturday 4th June. There is a walk from the drop off to the festival entrance which will take approx 10mins. The postcode for the drop off area is: NG2 4BE

 

Leaving the festival:

There will be buses running back into the city centre from the Park and Ride site, close to Nottingham Racecourse.

These are provided by Nottingham City Transport and cost the standard fare or you can use your usual travel card. They will continue running until everyone has left. Please be patient if you are waiting for a bus.

GETTING THERE

LOST PROPERTY

If you lose something at Detonate Festival, please let us know HERE. If we find your lost item, we will be in touch

BUSES

The 50 runs directly to site. The 44 runs from Kings Street in Nottingham City Centre to Nottingham Racecourse which is directly adjacent to the site.

GETTING HOME:
Shuttle buses will be running from the Nottingham Racecourse park & ride and will cost a standard bus fare, card and cash will be accepted for payment. You can also use your transport card if you have one.

TAXIS

Nottingham Cars: 

0115 970 0700 

Abbey Cars:

0115 982 2222 

National Express coaches can be booked here if you are travelling from other cities.

LOCATION

Colwick Park, Racecourse Rd, Nottingham NG2 4BE

RESTRICTED ITEMS

Everyone will be searched before entering the festival. Please be aware searching takes some time so please consider arriving as early as possible. Peak time tends to be from 1.30pm - 4pm.

 

You cannot bring in :

  • Food or drinks of any type

  • Liquids

  • Glass

  • Mirrors

  • Drugs

  • Legal highs

  • Anything which can be used as a weapon ie selfie sticks, golf umbrellas...

  • No aerosols, sprays or pressurised containers

  • Perfumes or aftershaves

  • Bicycles

  • Flares or fireworks

  • Stereo systems

  • Portable laser equipment and pens

  • Air horns

  • Large bags - small bags are ok (approx the size of an A4 piece of paper, max)

SAFE SPACE

It’s important to us that everyone coming to the Festival feels safe. 

 

We have a zero-tolerance policy towards any kind of sexual assault or harassment. We define sexual assault as ‘Any unwanted sexual act or activity’. There are many different kinds of sexual violence including but not restricted, sexual assault and sexual harassment.

 

Such actions and behaviour will not be tolerated at our event and suspects of such offences

will be pursued and may be ejected from the festival. We will work with the police to support investigations and charging decisions.

 

In 2022 we are working with FlyGirl and Tiger Tea Welfare Services to have a safe space and increased levels of support on site. The safe space can be accessed via the welfare tent which is in The Clearing (main stage area). Since 2020, FlyGirl have positioned themselves more heavily in the realm of Women’s safety due to an increased urgency within this space. During this time they have been working closely with local authorities and established Arts organisations across the UK to promote an improved understanding of how nightlife and event spaces in particular can ensure that Women, Trans and Non-Binary individuals are appropriately catered to. FlyGirl will have visible stewards around the event who are there to offer help, support and a friendly face whatever your concerns may be. Our safe space can offer some calm if you are feeling overwhelmed or uncomfortable and act as a place to report any abuse or harassment. 

 

If at any point you feel uncomfortable or harassed at the festival, please report it to the nearest FlyGirl or Tiger Tea steward or security personnel. We take all reports incredibly seriously and will take a victim led approach to all forms of sexual assault.

 

If you witness something where you can see someone else in an uncomfortable situation, please don’t be a bystander. Report it.

TICKET ENQUIRIES

Please check your spam folders and if you are unable to locate your ticket, please contact your ticket providers.
 

TICKET ARENA/FESTICKET: support@ticketarena.co.uk or https://support.festicket.com/hc/en-us/requests/new

SKIDDLE: custcare@skiddle.com 

POLLEN: support@pollen.co
FATSOMA: support@fatsoma.com
 

All tickets are non-refundable as stated on purchase.

WEATHER

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tempor fermentum porta. Etiam vel imperdiet mi, venenatis auctor nulla. Donec condimentum ex nec leo finibus eleifend. Mauris ut elit non magna gravida ultrices. Integer in nulla ut nibh sodales vulputate. Ut sed scelerisque enim, egestas consequat velit. In vulputate ex sed ornare imperdiet. Nulla facilisi. Aliquam volutpat et mi a vulputate. Mauris diam tortor, facilisis ac aliquam non, aliquam ut nisl.

Etiam dignissim est bibendum diam sollicitudin, a rutrum dolor semper. Donec ultrices lacinia vestibulum. Etiam tincidunt, elit id posuere cursus, diam lectus euismod mauris, nec varius ex arcu non elit. Donec in lacus lobortis, venenatis ante nec, elementum lorem. Mauris dictum vitae dui vitae feugiat. Maecenas nunc arcu, congue viverra metus at, porttitor pretium diam. Aenean facilisis elit nec nisi volutpat mollis. Morbi vel nisi nec leo consectetur aliquet consectetur a nisi.

>> Scroll through menu >>

HOW TO BUY FOOD & DRINK AT DETONATE FESTIVAL

1) Buy your Food & Drink credit in advance HERE

2) The credit will be added to your wristband as you enter the Festival.

4) Head straight to one of the 5 bars on the Festival site  – Get the drinks in!

5) Ran out of credit? Top-up with a credit/debit card or cash at one of the Top-up stations on site

6) After the event - keep your wristband, including the chip, to refund anything that you’ve not spent.
 

ADVANCE FOOD AND DRINK CREDIT OFFER

Get additional free bar credit when you buy £50 or more in advance! This offer doesn’t include top-ups at the event; it is only available on credit bought online / in advance.
 

REFUNDS

The window to refund wristband credit has now closed.

 

All refunds that were applied for before 12:00 midday on Tuesday 14th June are being processed. (Free credit excluded)

 

Refunds can take 2-5 working days to process, depending on your location and bank account type. There is a £1.20 fee to cover transaction charges.

We will not be able to issue any refunds during the event itself or beyond the closing date. If you are experiencing any delays or issues with your refund, please contact support@eventgenius.co.uk